Privacy Policy

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BizPlanMachine LLC

Effective Date: September 27, 2026

BizPlanMachine LLC respects your privacy and is committed to handling your personal and business information responsibly. This Privacy Policy explains how we collect, use, process, store and share information when you visit our website, purchase a business plan or use our services.

When you purchase our services or complete our business questionnaire, we may collect the following information:

Your name and email address.

Your business name, location, industry and business idea.

Information about your target customers, products, services and business goals.

Financial information you provide, including startup budgets, revenue goals, pricing estimates, projected sales and estimated expenses.

Purchase details, payment status and transaction identifiers.

Messages and information submitted through our Report an Issue form.

We may also receive limited technical information, such as browser information and website usage data, through our website and service providers.

We use the information we collect to process purchases, provide access to our business questionnaire, fulfill orders and deliver completed PDF documents.

We also use relevant information to send order confirmations, communicate delivery updates, investigate reported issues, maintain our systems, prevent fraud and comply with applicable legal obligations.

Customer-provided business and financial information is used to provide the business planning services purchased by the customer.

Payments are processed through Stripe, our third-party payment processor.

BizPlanMachine receives information needed to confirm transactions, identify purchases and fulfill orders. We do not intentionally collect or store customers' complete payment card numbers through our business questionnaire.

Stripe processes payment information according to its own privacy and security practices.

BizPlanMachine uses trusted third-party technology and service providers to support website operations, payment processing, form submissions, business plan preparation, document storage, email communications, and electronic delivery.

Customer information may be processed by these providers as necessary to operate our business, process transactions, fulfill purchases, prepare and deliver business plans, and provide customer support.

These providers maintain their own privacy and security practices. BizPlanMachine does not sell customer-submitted business information or share it with other customers.

We do not sell customers' personal information.

We share relevant information with service providers when necessary to process payments, fulfill orders, deliver documents, maintain our website and provide technical support.

We may also disclose information when required by applicable law, a valid legal process or to protect the rights and security of our business and customers.

We do not share customer-submitted business ideas or completed business plans with other customers for their use.

We use third-party systems to process and store information necessary for order fulfillment and service administration.

We take reasonable measures to protect information against unauthorized access, disclosure, alteration and loss. However, no internet-based service or electronic storage system can guarantee absolute security.

Customers should avoid submitting passwords, complete payment card numbers, Social Security numbers or other unnecessary sensitive personal information through our questionnaire or support forms.

We retain customer information for as long as reasonably necessary to fulfill purchases, maintain appropriate transaction records, investigate service-related issues and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the systems in which it is stored.

Customers may request deletion of their personal information by emailing support@bizplanmachine.com. We will review such requests and delete eligible information, subject to applicable legal, accounting, security and recordkeeping requirements.

Some information may remain in backups or third-party systems for a limited period under the applicable provider's retention practices.

Our website and third-party service providers may use cookies or similar technologies to support website functionality, maintain security, process transactions and understand website performance.

The cookies and tracking technologies used may depend on the website features and analytics services enabled.

Where required by applicable law, we will provide appropriate notices and choices regarding nonessential cookies and tracking technologies.

Depending on your location and applicable law, you may have rights to request access to, correction of or deletion of certain personal information, or to exercise other applicable privacy rights.

To submit a privacy-related request, please email support@bizplanmachine.com with the subject line "Privacy Request."

We may request reasonable verification before processing a request to protect customer information from unauthorized disclosure.

BizPlanMachine services are intended for adults and individuals authorized to purchase business planning services.

Our services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.

If we become aware that such information has been collected, we will take appropriate steps to address it.

We may update this Privacy Policy to reflect changes in our services, technology, data practices or applicable legal requirements.

Updates will be posted on our website with a revised effective date. Where required by law, we will provide additional notice or obtain consent.

For requests concerning access to, correction of or deletion of personal information, or to report a privacy-related concern, please contact:

BizPlanMachine LLC

Email: support@bizplanmachine.com

Subject: Privacy Request

This contact channel is intended for privacy-related matters and does not include business consulting, financial advice, revisions to completed business plans, or ongoing business planning assistance.